RaplyFlow is operated by Farhat Content & Commerce Group LLC, 1001 S. Main St., STE 600, Kalispell, MT 59901, USA.
Paid subscriptions are not available yet. This policy applies when paid subscriptions launch. Creating a free account does not start a paid subscription or a timed trial.
Your first subscription: full refund within 7 days
If you are not satisfied, request a refund within 7 days of your first successful subscription payment. We will refund the full amount of that first subscription payment. Send your request no later than 168 hours after payment. Using the service during this period does not remove the guarantee, and you do not need to give a reason.
This guarantee applies to your first paid subscription with RaplyFlow. It does not restart when you renew, change plans or cancel and subscribe again. Separately purchased add-ons are outside this first-subscription guarantee; any separate refund conditions must be disclosed before you buy them.
How to request a refund
Email support@raplyflow.com with the subject “RaplyFlow refund request”. Include your account email and, if available, your invoice or payment reference. Do not send your password or payment-card number. The time you send the request determines whether it is within the 7-day period.
We will confirm your request and refund the original payment method. Your bank or payment provider controls when the credit appears. A full refund ends the refunded paid access and stops renewal of that subscription. It does not automatically delete your account or workspace data.
Cancel subscription renewal
You can request cancellation at any time by emailing support from your account email. Send the request before your next billing date to stop the next renewal. We will confirm cancellation. Unless you receive a full refund, access continues through the period already paid for, and cancellation takes effect at its end.
Cancelling renewal does not itself refund an earlier payment. Data deletion is separate: request cancellation before deleting your account so that billing can be resolved.
Renewals and billing errors
The 7-day guarantee does not automatically apply to renewal payments. Contact support about duplicate charges, billing errors or other refund requests so we can review and resolve them. Nothing in this policy limits your rights under applicable law.
Related information
Read our Pricing, Service Delivery Policy and Terms of Service.
Email support@raplyflow.com for account, billing, social connection, or privacy questions. This opens your email application; your request is sent only when you send the email.